Privacy Policy

Draft for confirmation of actual store practices. Last updated: 12 September 2026.

Who we are

Ventorix is operated by Ventorix Ltd, company number 17090937. Registered office: 92 Station Lane, Hornchurch, Essex, United Kingdom, RM12 6LX.

Ventorix Ltd is the controller of personal information used to operate this store.

Email info@ventorix.co.uk or use our contact form.

Information and purposes

We process contact and delivery details, order and payment-status information, support correspondence and technical website information. We use order information to perform our contract with you; relevant transaction records to meet legal obligations; and necessary security and support information for our legitimate interests in operating and protecting the store. Where consent is required for optional marketing or tracking, it must be obtained and can be withdrawn.

Service providers

Shopify hosts the store. Payment providers process payments, and fulfilment providers, including Zopi and suppliers used for your order, may receive details needed to arrange delivery. Couriers receive delivery details. We may disclose information where legally required.

Cookies and marketing

[Confirm installed analytics, advertising tools, Shopify enhanced features, cookie controls and marketing practices before publication. Add an accurate cookie inventory or link to the configured consent controls.]

International processing

Service providers and suppliers may process data outside the UK. [Confirm the actual transfer destinations and safeguards in the relevant provider agreements.]

Retention

Information is kept for the purpose for which it was collected, including necessary tax/accounting records, support and dispute resolution. [Confirm retention periods or practical criteria for each data category.]

Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction or portability of your information, object to processing, or withdraw consent. Contact us to make a request. You can complain to the Information Commissioner’s Office.

Shopify

See Shopify’s privacy information for its role and practices.